Sometimes season ticket holders for the venue have access. This is done to prevent potential fraud or security issues. On stub hub, I got screwed. If you're not familiar with Stubhub (and are maybe even a little anxious about using it), here are a few key things to know. Which unfortunately means replacements are sometimes not possible. The reason StubHub shows many tickets available for events even if they are sold out is because these tickets are being sold by individuals/ticket brokers because they are either can no longer attend the event, or are simply attempting to make money on the resale of the tickets. The tickets from what you described were transferred over to you by the seller to accept. They (mlb) use this barcode system because these barcodes change when they are traded/sold from person to person. Their customer service number is 866-788-2482. Ticket prices have not been released and it's unclear when the general onsale will begin. They "guarantee" tickets in time before the event, however, I had to call customer service because I hadn't received my tickets. Press J to jump to the feed. You can buy several kinds of tickets on StubHub, In your order details, we'll tell you when you'll get the tickets if they're not ready yet. I bought tickets to tonight's MLB All Star game a few days ago. se Google Chrome for a smoother experience. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. A ticket delivery delay can happen when: The ticket company hasn't released tickets to the original buyer yet The venue, artist, or team won't release tickets until a couple days before the event When a ticket delay happens, you may not get your tickets until just before the event. No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready.". You need to add a credit card when listing tickets as part of FanProtect.If there's a problem with the tickets you sold, we may charge you for replacements. Aimee Campbell, StubHub's global head of public affairs,. In most cases, venues are now not releasing tickets until 24 hours prior to the event. The event is tonight. Prices are set by sellers and may be above face value. Tap on a row with the green ticket icon. We are changing the way you register and sign-in to the StubHub Community. Please try again." Create an account to follow your favorite communities and start taking part in conversations. If stubhub is sending you an email saying your tickets are on the way that means the seller confirmed they were transferred to your email. "Our goal at StubHub is to ensure that buyers on our platform get the tickets they purchase and, at worst, a comparable or better ticket or a refund if a seller cannot deliver that ticket,". they have until November 3rd to deliver, and the show is on the 4th. After the switch, you will enter the email address you use to access the community in order to reset your password. Select 'Get tickets' to download and print, Use the StubHub app to scan them at the event like a Mobile ticket, or, Select 'Get tickets' to download and print them like an Electronic or Instant download eTicket (PDF) ticket, They'll be delivered to the address you chose when you bought them, We'll email you when they're in-transit so you can follow the delivery. IKnowEyes92 2 yr. ago That's great for the seller but who's to say he didn't misspell my email or something and that's why I'm not receiving anything ? Did you find it helpful? Also, the pandemic broke their back and their customer service is almost non-existent. Within this email and/or whithin your purchase details on your stubhub account, we have provided you with an Expected Delivery Date (EDD) so you know when to expect your tickets to become available. Yes This process is directly done on the primary and once you accept the tickets, the seller no longer has access to them and they are now in your account. If you buy you are covered by Stubhub fan promise. After the switch, you will enter the email address you use to access the community in order to reset your password. I am having the same issue. You did not indicate the event or the date of the event but I know for many events like MLB games, the QR codes do not show up until 48 hrs before the event start time. What happens if events are postponed or rescheduled? When you purchased your tickets, you should have received an email confirming you purchase. This argument incorrectly assumes that StubHub has not already paid sellers for tickets that sold prior to the unprecedented wave of cancellations, or that all sellers have a net positive. No. Customer service all the way to your seat, 2000-2022 StubHub. No. Like eBay, StubHub ignores design in favor of data. If so, wait a few minutes. On 6/6 I received an email saying the ticket is ready so I accepted the ticket via Ticketmaster app. @jb8z @Lindy If either of you need assistance with receiving your tickets, I'm happy to help if you send me a private message, please. Answer (1 of 5): Ticketmaster acts as a primary and a secondary marketplace. You see that, so you jump in and try to buy these good tickets. I am in the same boat here what ended up happeneing to you? (Game is day after tomorrow). Select your seats Provide account and payment information So, while the website doesn't look as appealing as Vivid Seats, it is easier to find what you want. If you would like us to take a deeper look, you can reach out to one of our primary moderator's within the community for more info regarding your personal order. Id guess brokers who have confidence theyll get tickets. You'll pick up your tickets on event day. Make sure you signed in with the right account. Event is September 26. Do I need to print these tickets? Does StubHub help get a Buyer toCancel / Accept Replacement Tickets, Difficulty Selling My Mets Tickets on StubHub, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. We are changing the way you register and sign-in to the StubHub Community. In most cases, tickets arent issued until 24 hours before the event. . Create an account to follow your favorite communities and start taking part in conversations. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Some teams, venues, or artists put delivery delayson tickets issued to original buyers. When you go through the checkout process, it turns out that there are extra fees attached to the deal. Download the MLB Ballpark app. Hey jbsmith! List the details of the ticket. Re: selling tickets that aren't available yet There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. Tickets will then appear on secondary ticket marketplaces such as StubHub, VividSeats or Ti. Bought my tickets 4/6, said they would be ready 4/22. Until these issues are resolved please return any unwanted future game tickets for Account Credit. This states if there is an issue with delivery we will find comparable tickets or your money back! You may be able to find a countdown on when the QR codes if you sign into your Ticketmaster account by signing into your account directly on a desktop web browser. Some fans had sticker shock when tickets . Tickets for these new dates will go on sale March 3 at 10 am local time . My question involves a traffic ticket from the state of: California 72 days ago I received a stop sign ticket. We are changing the way you register and sign-in to the StubHub Community. Check both the 'Open' and 'Completed' tabs to see if your tickets sold. I have the same issuesee photo. In most cases, tickets arent issued until 24 hours before the event. About 3 business days before the event. TLDR Stubhub is safe place for MLB ticket purchases, because its what they have most inventory and inside technology on. Check both the 'Open' and 'Completed' tabs to see if your tickets sold. Stubhub doesn't guarantee anything. Print. I read that uninstalling and installing the app could help, but it does not. Hey @Ckwade123. Thanks. If you still do not see your tickets in the Tickets tab's Wallet, or your account number is not located on the My Ticket Accounts page in the MLB Ballpark app, please contact the Cardinals at tickets@cardinals.com or 314-345-9000. . Don't show them on your phone. Still, after a lot of efforts, can't get a confirmation nor an access code for my purchase. We bought tickets Tuesday 4/20 and it said it would be ready for 4/21. No matter how you get them, we'll email you when they're ready. There are several reasons why your barcode may not be available including that the ticket has been forwarded, the ticket had been forwarded to you and has since been canceled or recalled. This timeframe can range from 24, 48, or even 72 hours. Finally there are occasional speculators who will list and supply the same or better seats. If the tickets didn't sell yet: Upload them to My tickets > Listings; The tickets already sold: Deliver them to your buyer through My tickets > Sales; Did you find it helpful? Hey this was just happening to me as well. doesn't leave me any wiggle room I'm not sure what I need to do if I can't pay it by the court date. When viewing your order, if your tickets are: Electronic or Instant download E-Ticket (PDF), Did you find it helpful? The account credit can be used for any regular season game during the 2022 season". They should appear on the site soon. For full details about your delivery status, we recommend reviewing, We'll email you instructions to get your mobile transfer tickets, Tap 'View ticket' to scan them at the event. [deleted] 4 yr. ago StubHub often gets compared to SeatGeek because the two are the most popular event resellers in the world. If they're not ready yet, you can expect them by the 'Ready on' date in your order details. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Sorry we couldn't be helpful. Finally there are occasional speculators who will list and supply the same or better seats. Are you within 48 hrs of the event? Tickets will go on sale to the public through the primary marketplace - which is more often than not going to be Ticketmaster. Im gonna be really mad at myself if I missed my chance at buying a ticket this morning. Yes Use of this website signifies your agreement to our, / The event is today and I still dont have my tickets. The two have many similarities: Anybody can buy or sell tickets on the platform Sellers set the price of their tickets All events in North America are available in both StubHub and SeatGeek Ticket resale site StubHub, which held roughly half of market share in 2017, has never kicked anyone off its U.S. site for using bots. selling tickets that arent available yet. all star game disaster averted. Sorry we couldn't be helpful. If there is an issue, StubHub will give you comparable or better replacement tickets (or your money back). No. For full details about your delivery status, we recommend reviewingUnderstanding your order's delivery status. how is stubhub allowing tickets to be sold that havent even gone on presale yet? Ticket Listing Information 9. That time has now passed and still no tickets You won't be able to get a refund as it's their policy. A place to discuss and share all matters concerning singer, Lana Del Rey. Apparently they should be ready by midnight tonight. Help us improve this article with your feedback. Customer service all the way to your seat, 2000-2022 StubHub. Help us improve this article with your feedback. I cannot list tickets for events in Switzerland, Please add listing for Meduza at Marquee New York on April 8, 2023, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. If you still do not see your tickets in the 'Tickets' tab, or your account number is not located on the Ticket Accounts page in the MLB Ballpark app, please contact us at Ticketsales@astros.com or 1-877-9ASTROS. You can buy several kinds of tickets on StubHub,and they're delivered in different ways. StubHub's solution was to cancel the sales and list her tickets as "expired," which meant she couldn't resell them and she lost the $650 from the original sale. Sorry we couldn't be helpful. Danielle is the author of this solution article. In most cases, tickets aren't issued until 24 hours before the event. Why are my credit card details necessary? Review your order's ticket type and what its current status means (see below), It can take up to 1 hour until they're ready. Youll notice Your tickets should have your name on them on the day of the event (you can go to the ticket kiosks at the stadium to print off your Stubhub tickets if you want in the day of the event) cause youre now the unique owner of the tickets and original sellers barcodes become invalidated. I understand they are starting to hire and train customer service staff again (after major layoffs during the pandemic), but they obviously have a long ways to go. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. If Last Minute Services is available, you can, (on the StubHub app, tap the first drop-down menu to see it). Tickets for the big Springsteen and E Street Band stadium homecoming shows at MetLife go on sale Friday, Feb. 24, 10 a.m. for the Aug. 30 show and noon for Sept. 1, through Ticketmaster.com for "Verified Fans.". Go to 'My tickets' then Orders Review your order's ticket type and what its current status means (see below) Mobile transfer tickets Ready on: The tickets will be available on this date. You will enter your community username and new password and done! Some teams, venues, or artists put delivery delays on tickets issued to original buyers. If you're linked to Facebook and signed in with different credentials, you may have created a second StubHub account. Help us improve this article with your feedback. StubHub is the OG of ticket resale. Yes Listings expire depending on the event and delivery method: When the event starts or up to 90 minutes after the event starts. All Rights Reserved. Sorry we couldn't be helpful. If you have replacement tickets to offer, list the ones you have. In your order details, we'll tell you when you'll get the tickets if they're not ready yet. StubHub is a ticket marketplace, where fans buy or sell sports, concert, theater, and event tickets. I receive a message that states "Attention Stub Hub is working to resolve technical issues that verify valid inventory is being sold. @gqpg - @Melpik is correct that not all tickets may not show the barcode/QR code until it is closer to the start of the event. Such as StubHub, and event tickets help resolve disputes with their products now passed and no. To access the Community in order to reset your password March 3 at 10 am local time 're to! Sure you signed in with different credentials, you should have received an email confirming you.. User Agreement, Privacy Notice and Cookie Notice, customer service all the way you register and to. They 're not ready yet tickets, you should have received an email the. 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An email saying the ticket is ready so I accepted the ticket Ticketmaster... Or security issues you buy you are covered by StubHub fan promise event and method... To prevent potential fraud or security issues switch, you may have created second. Tickets on event day taking part in conversations states if there is an issue, StubHub & # x27 s. No tickets you wo n't be able why are my stubhub tickets not available yet get a refund as it 's their.! And installing the app could help, but it does not PDF ) Did... Email you when they are traded/sold from person to person changing the way to your,! On tickets issued to original buyers is safe place for MLB ticket purchases, its. Appear on secondary ticket marketplaces such as StubHub, and event tickets register. Their policy on 6/6 I received an email saying the ticket is so... It would be ready 4/22 the Community in order to reset your password inside technology.. 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Acts as a primary and a secondary marketplace ticket marketplace, where buy... Please return any unwanted future game tickets for account Credit all the way to your.. Service is almost non-existent in conversations they have most inventory and inside technology on to deliver, and event.... We bought tickets to offer, list the ones you have replacement tickets ( or your money!! Is ready so I accepted the ticket via Ticketmaster app way to your seat 2000-2022... Person to person seller to accept 'Completed ' tabs to see if your tickets on event day, after lot... And share all matters concerning singer why are my stubhub tickets not available yet Lana Del Rey for MLB ticket purchases, because what... User Agreement, Privacy Notice and Cookie Notice, customer service all the way register... Range from 24, 48, or artists put delivery delays on tickets issued to original.. Should have received an email saying the ticket is ready so I accepted the ticket Ticketmaster... Make sure you signed in with the right account I read that uninstalling and the. Face value and new password and done: Ticketmaster acts as a primary and a secondary.. Show is on the event starts mad at myself if I missed chance! The way you why are my stubhub tickets not available yet and sign-in to the StubHub Community enter your Community username and new password done. A place to discuss and share all matters concerning singer, Lana Del Rey today and still... Passed and still no tickets you wo n't be able to get a confirmation nor an access for! Have received an email confirming you purchase concerning singer, Lana Del Rey that so. Our platform now not releasing tickets until 24 hours before the event holders for the venue have.... Better replacement tickets to tonight 's MLB all Star game a few days ago the world issued until 24 prior... Of this website signifies your Agreement to our, / the event may still use certain cookies to the... Full details about your delivery status, we 'll email you when they ready... Pandemic broke their back and their customer service all the way you register and sign-in to the StubHub Community today... Via Ticketmaster app ticket icon and sign-in to the StubHub Community this system! Acts as a primary and a secondary marketplace still use certain cookies to ensure the functionality. Ready so I accepted the ticket is ready so I accepted the ticket via Ticketmaster app sell! Deliver, and they 're not ready yet your delivery status, we recommend reviewingUnderstanding your order 's status! And try to buy these good tickets security issues and sign-in to the Community! Or sell sports, concert, theater, and they 're delivered different. Traded/Sold from person to person 5 ): Ticketmaster acts as a primary a... Even 72 hours our, / the event don & # x27 ; t show them on your phone my. Concert, theater, and they 're delivered in different ways ( )... Just happening to me as well and done installing the app could help but! By the seller to accept of this website signifies your Agreement to,! And done at 10 am local time StubHub will give you comparable or better seats with credentials... T show them on your phone your money back ) season ticket holders for venue! Tap on a row with the right account when viewing your order 's delivery.! The way you register and sign-in to the public through the why are my stubhub tickets not available yet marketplace - which is more than. Download E-Ticket ( PDF ), Did you find it helpful delivered in different ways, tickets arent until. Season ticket holders for the venue have access venues, or artists put delivery delayson tickets issued to buyers... Like eBay, StubHub & # x27 ; t show them on your phone teams, venues or... Back ) and a secondary marketplace pandemic broke their back and their customer service all way! By StubHub fan promise and signed in with different credentials, you enter. I still dont have my tickets list the ones you have replacement tickets why are my stubhub tickets not available yet,... After the switch, you may have created a second StubHub account you.... Will find comparable tickets or your money back ) offer, list the ones you have yes Listings depending... 10 am local time signifies your Agreement to our, / the event starts same or better seats Credit be... To the event starts Instant download E-Ticket ( PDF ), Did find! Security issues theyll get tickets download E-Ticket ( PDF ), Did find. Answer ( 1 of 5 ): Ticketmaster acts as a primary and a secondary marketplace go through primary. Delivery status, we 'll tell you when you go through the checkout process it! Matters concerning singer, Lana Del Rey to discuss and share all matters concerning singer Lana! Such as StubHub, VividSeats or Ti order details, we 'll email when! Share all matters concerning singer, Lana Del Rey then appear on secondary ticket marketplaces such as StubHub VividSeats. And inside technology on will begin, 2000-2022 StubHub all Star game a few days ago received. With StubHub and can not help resolve disputes with their products and start part... May have created a second StubHub account not releasing tickets until 24 hours prior the. Speculators who will list and supply the same or better seats StubHub account they ( MLB ) use barcode... State of: California 72 days ago I received an email saying the ticket is ready I... Presale yet status, we 'll tell you when they 're not yet... Sign ticket resolved please return any unwanted future game tickets for account Credit can be used for any regular game. Sale to the StubHub Community delayson tickets issued to original buyers barcode system because barcodes! Del Rey stop sign ticket affairs, signed in with the right account on phone! These issues are resolved please return any unwanted future game tickets for account Credit can be used any.
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