DoNotPay is a platform that can cut down the time spent waiting for an agent on the phone. Be prepared for any interview questions they might throw at you, from personality traits to workplace situations to knowledge of their business. They are very supportive. Situational questions where you must think clearly WebCustomer Service Representative interview questions at Thames Water. Video interview - Youre asked mostly behavioural questions with a couple of competency based questions. After 3 weeks of being ghosted by the resourcing team, sending some follow up e-mails and trying to call them I decided to message the person who interviewed me on linked in to get confirmation I was rejected. All rights reserved. Video interview - Youre asked mostly behavioural questions with a couple of competency based questions. This company is appalling. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. If you pass the initial interview stage, you will be invited to a virtual assessment centre. Working Culture. 2023 Trustpilot, Inc. All rights reserved. I am disgusted that they never told me and have to wait until May for my appointment. Thanks. WebContact us | Thames Water Top of main content How can we help? Any response may be made by phone or by writing. interviewer was nice. I was also given a situation to assess my knowledge. Our call connection service is not affiliated or associated to Thames Water. Thanks. The process took 2 weeks. While its primary purpose is 'to deliver life's essential service, so our customers, communities and the environment can thrive', it also values taking ownership, development and training, passion and respect. What kind of passport you're having? How would you deal with having multiple deadline coming up, and a limited amount of time to finish the work? Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. a series of questions via teams and for second interview in person a follow up to the initial questions. I applied online. The Thames Water recruitment process is thorough; therefore, the company will expect you to know as much as you can before your interview. Both surveys flagged that as a separate issue and the water companies concern is a section of sewage pipe has dropped causing a belly and the water is running the wrong way. I interviewed at Thames Water Utilities (London, England) in Jul 2020. Closing: I'll pass your interview summary and CV to my manager. It is also in charge of keeping the rivers clean in its area and maintaining sustainability for now and the future. c) further interview Q Avoid this god awful company. Many universities offer support for taking these tests, too; therefore, make use of those facilities. An absolute shambles of a company to even attempt to get a job for. Registered Office: Clearwater Court, Vastern Road, Reading RG1 8DB. Its been a week now and my heavily pregnant partner can not have a shower. You will need to think on your feet, work individually and as part of a team and communicate with anyone, from fellow candidates to senior managers. They told me to continue paying the full amount until then. I applied online. Standard online application with the usual questions about yourself and finding out why you want the role. Has anyone ever got through on the telephone number ? I was also given a situation to assess my knowledge. I interviewed at Thames Water (Reading, England) in Sept 2018, 1 hour of competency questions and 1 hour presentation and also an easy group exercise which they use to understand how you work in a team. You will need to speak up to join in, but not take over; it is a balancing act to know how assertive to be. WebHi guys, I have a Thames Water phone interview tomorrow afternoon and was just wondering if anyone else has had one, what kind of questions they asked and Take some of the payouts to shareholders and finance a proper call centre for this monopoly! Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. The interview consists of about 6-8 questions, and you have a couple of minutes to prepare, and 3 minutes to answer. Roleplay. WebBeckton Sewage Treatment Works. Candidates interviewing for Graduate Civil Engineer and Graduate Program rated their interviews as the hardest, whereas interviews for Graduate Chemical Engineer and Engineer roles were rated as the easiest. There are several valid reasons why you'd want to contact Thames Water customer service, but its not always easy. To be successful, try taking some practice tests online to make yourself more familiar with them. The process took 1 week. Im now being regular pestered by TW texts and emails to arrange for an engineer to come and install a meter, despite me telling them umpteen times one cant be installed. Through Microsoft team for 45 minutes with two interviewer. You might also be interested in these other WikiJob articles: Or explore the Interview Advice / Company Interview Questions sections. Explain how your previus experience is related to the job applied for. My favourite question was being asked to describe a time I'd gone rogue at work. From the initial application to the assessment centre, each step of the process is bound to challenge you in some way. The process took 1+ week. This was followed up with a telephone Abandoned Thames water LWB Transit van at ME5 9TW for two days and nights now, mostly on the pavement and completely blocking a bus stop. We have a great track record in taking It was easy enough. After sending in your application, you will be invited to an online test website to sit a psychometric test. It has made the process much more accessible and widened the pool of candidates to choose from, many of which may not have applied before due to having to travel down south. Interview: Thames Water, UK IT Industry Awards finalist "Our purpose is to deliver life's essential service, so our customers, communities and the environment can thrive." Assessors will expect you to be knowledgeable about the role, the business and the industry, as well as able to demonstrate your skills and experience. Interviews at Thames Water Experience Negative 80% Neutral 20% Getting an Interview Applied online 50% In Person 25% Staffing Agency 25% Difficulty 2.8 Thames Water employs only 25 graduates a year and receives over 1,000 applicants for its graduate scheme; therefore, it is important to stand out as best you can. Thames Water is the biggest water and sewage company in the U.K., with about 15 million consumers around London, Surrey, Thames Valley, and other areas of England. That's all there is to it. Other assessments might be required during the recruitment process as well. It is also in charge of keeping the rivers clean in its area and maintaining sustainability for now and the future. Over half of the 2020 cohort were first-generation graduates, which resulted in an even more diverse workplace with an emphasis on individuals, rather than their backgrounds. You should also have a few questions to hand, whether that is about the graduate scheme as a whole, the role you are applying for or the company, to show initiative. Building a career is valued by Thames Water. Then, after passing those tests, you're invited for an interview. The interview went very well and I am excited to see the outcome of the process and hopefully start the job in due time. Emphasis is placed on those who are eager to learn, develop their skills and join a community. All handled directly by the hiring manager which was refreshing. The more you have thought about the company and done your homework, the more genuine you will come across. Two stage process and introductory call. I applied online. Graduates are often applying for multiple roles at any one time. I applied online. To be successful, try taking some practice tests online to make yourself more familiar with them. From application through to onboarding, find out how our recruitment process works. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. Make sure to read the instructions, and always refer to them once you begin your preparation. However, you can be one step ahead by reading more. from Thames Water employees. The screening process is so over the top it's unnecessary and makes you want to quit before you have started. how would you communicate to change situation ? They follow a set process as they have interviewed many times. How would you deal with having multiple deadline coming up, and a limited amount of time to finish the work? Thames Waters thorough application process means that only the very best will be selected for one of its graduate pathways. Let DoNotPay wait on hold for you. Many graduate schemes have a similar application process; however, Thames Water is more in-depth than the majority. Highlight what makes you different from other potential candidates and show that off. At this point I dont think he knows what he is talking about at all and he is only saying what I wanted to hear. 3. Key competencies are required for every role; therefore, ensure you know what they are before your interview and how you will apply them to yourself and your experiences/skills. Companies can ask for reviews via automatic invitations. I'd be keen to review this to understand why your details were connected with the other property. This was followed up with a telephone screening/interview this was mainly going back over the questions on your application and didn't last longer than 15/20 minutes - fairly straight forward stuff. I interviewed at Thames Water in Jul 2022. The Thames Water graduate scheme is an in-depth, on-the-job placement in a specific area of the business. 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Now this house my name and theirs too. Dont have a water meter fitted, the Thames Water contractors will try to charge you for having a meter which they are meant to provide.They will damage your pipes and leave leaks then refuse to fix them.They refuse to take responsibility for their actions. Hope you guys drown in your greed, Hi, I'm sorry you've had some problems with your billing and payments. The process took 3 weeks. What would be the most challenging part of the role? Video interview - Youre asked mostly behavioural questions with a couple of competency based questions. The screening process is so over the top it's unnecessary and makes you want to quit before you have started. The first two are MC questions. I interviewed at Thames Water in Aug 2020. I interviewed at Thames Water (London, England) Interview. If you can have a unique take on some of them, they will be impressed. This role is going to use SAP and Temp, you're going to learn them, is it ok for you? ( disability) Therefore, expect to see I interviewed at Thames Water. I had to prepare a presentation and task. Don't miss out on that job! Thames Water Utilities Limited Registered in England and Wales. Registered Office: Clearwater Court, Vastern Road, Reading RG1 8DB. Company number: 02366661. VAT registration no GB 537-4569-15. If you have any queries about our apprenticeship scheme or the application process, please email our resourcing team. What examples do you have of managing people in different situations? In return, those employees will receive access to a community, rather than just a job, with voluntary work and self-development all encouraged frequently. Have the job specification open whilst you fill out your application and tailor your answers towards Thames Water specifically. There has been a leak outside of my house for months. It takes care of the water supply of 15 million people, which is 27% of the UK population; therefore, making it the largest water company in the country. Have you applied to Thames Water in the last 6 months? Candidates will be emailed their topic and any relevant information around two weeks before the assessment centre so they can prepare. DoNotPay will not only help you resolve your customer service issues with Thames Water company but also with other corporations as well. It is responsible for the entire water system in London and the Thames Valley region, from providing clean tap water to taking wastewater and sewage away. Researching the company is a must, not just a quick Google search or a social media following but an in-depth look into what it does and how it does it. Be prepared for any interview questions they might throw at you, from personality traits to workplace situations to knowledge of their business. Thames water have said no action is required. The process took 3 weeks. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. However, as with smaller companies, sometimes the customer service isn't as quick to react as is expected. Apply key competencies to your real-life experiences, such as voluntary or part-time work, and show how you possess such skills with scenarios you have had to experience. salary, working time, benefit, .. Telephone interview followed by microsoft teams interview with competency, background and technical based interview questions. Most U.K. consumers have spent a cumulative number of days on hold when trying to connect with customer care services. The first two are MC questions. How would you react in this situation. The company seems to care most about emotional maturity and empathy in customer-facing roles. There will also be a personal interview with potential line managers and possibly senior members of staff. Hi, I'm sorry you didn't get the information you need when using our chat services. competitive questions e.g. However, you can be one step ahead by reading more. List examples of when you have had to meet simultaneous deadlines. The more you know, the more prepared you will be and the more seriously you will take the interview. I'm sure my colleague has put this right for you but I'd be happy to review everything and contact you. They'll be happy to answer any questions you may have. Interview was with a two individuals, both from the team to wich I was applying for a role and lasted 1 hour. I asked to speak to a "human agent" but there's been no response.If I could have spoken with a person, this matter could have been resolved in two minutes. They asked so many example questions in STAR format which was ok for me but they asked way too many questions. Both yourself and the business will invest two to three years in becoming a great leader through training, developing skills and experience. Any further Q? Do you need any job adjustment? We also ensure all reviews are published without moderation. While the company values skills and experience, it also believes in providing opportunities to those with few qualifications, such as those currently not in education, employment or training. Look up facts and figures relating to Thames Water and see what key issues are happening in its industry too. Received no refund. The presentation was on our idea of what projects we'd be working on. Thanks, ZERO STARS SHOULD BE AVAILABLE On the phone for 4 hours today listening to the loop music and in between every 40 mins being told youre come through to the incorrect department after specifically explaining who I need to speak to. Thames Water sees beyond the words on an application form, which is why it has such a vigorous recruitment process. The final stage was a virtual interview (i read it was usually an assesment centre but i think due to COVID they changed this). Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Emphasis is placed on those who are eager to learn, develop their skills and join a community. I interviewed at Thames Water Utilities. Create a document of key facts and figures, go through its website to pick out important information and follow the company's social media accounts to see what new projects it has on the go, currently or in the future. In recent years, it has worked hard to build a respectful, diverse workforce, regardless of sexuality, gender, race or disability. I have never in my life had screening so in depth. It goes against our guidelines to offer incentives for reviews. All application processes are complex; however, with the number of graduates increasing year on year, companies have to ensure that they are picking the right select few to join their programmes. It is responsible for the entire water system in London and the Thames Valley region, from providing clean tap water to taking wastewater and sewage away. The names for the tests are Complaining Customers, Basic Literacy, and Intermediate Spelling. Thanks. Graduates can seek mentorship throughout their placement through line managers and senior members of staff. All of its graduate schemes are geared towards a career with Thames Water; therefore, applicants will need to consider their career aspirations before applying. Sit back and relax while we do the work. For those who are successful at this stage, candidates may be invited to a recorded video interview where they are asked a question, given one minute to think about an answer, and then have three or four minutes to submit their answer. (He also wanted to take photos of our washing machine and dishwasher. I interviewed at Thames Water Utilities (London, England) in Jul 2020. You will need to think on your feet, work individually and as part of a team and communicate with anyone, from fellow candidates to senior managers. Presentation: Do you know what this job is doing and your responsibility? Once they see you are capable they will assign you to an appropriate department, you can also mention your preferred department and future goals and they will try push you towards that. An absolute shambles of a company to even attempt to get a job for. Thanks. Each graduate is given a comprehensive training plan when they begin their placement, featuring not only job-specific training but also workshops, amongst other team-building activities. Followed by a tour of the premises. Despite having already paid my monthly direct debit on 7th February (was due 9th February), over the last 2 weeks I keep getting hounded by Thameswater claiming I've missed a payment. "Don't have a water meter fitted".I had no choice they just installed it, in May 2022 they fitted a meter breaking the pipe as they conected it, caused a leak then blamed me and refused to fix it or help fix it. The interview consists of about 6-8 questions, and you have a couple of minutes to prepare, and 3 minutes to answer. Was well prepared for questions. Thames Water is a business that takes pride in its unique application process and value candidates individuality and passion for a role. Not ideal for a job considered an entry role. It is a certainty that candidates will be asked about career progression during the interview process. Who are we? How would you react in this situation. This was followed up with a telephone screening/interview this was mainly going back over the questions on your application and didn't last longer than 15/20 minutes - fairly straight forward stuff. Date of experience: February 13, 2023. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. WebBoth surveys flagged that as a separate issue and the water companies concern is a section of sewage pipe has dropped causing a belly and the water is running the wrong way. Hi, I'm sorry you have an ongoing problem with your waste services.It's clear from your review, that there are opportunities for us to do better in terms of how the investigations and repairs are being handled. Hi, I'm sorry there's been a problem with the water account for your home and we didn't reassure when you got in touch. Choose from a variety of advanced, higher and degree level apprenticeships to suit your skills. I interviewed at Thames Water Utilities. This nature of the community environment is not often present within larger firms, and Thames Water wants to create a motivating and enjoyable work environment for all. Interviews at Thames Water Utilities Experience Positive 100% Getting an Interview Applied online 100% Difficulty 2.5 Average Hard Average Easy Interviews for Top Jobs at Thames Water Utilities Engineering Apprenticeship (1) Lab Analyst (1) Customer Service Advisor (1) See more interviews for top jobs While graduates may not possess experience, they can compensate for a lack of employment history by displaying a passion for the role they are applying for. What candidates say about the interview process at Thames Water. Apply key competencies to your real-life experiences, such as voluntary or part-time work, and show how you possess such skills with scenarios you have had to experience. Get answers to your biggest company What examples do you have of managing people in different situations? First an Excel and Access test, followed by a face to face with the hiring manager and a promise to hear back by the following week, I applied through an employee referral. It believes in hiring based on passion, personality and inclusivity. Spend the time to fill out the form without any distractions and read everything thoroughly. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. Thames Water advocates for individuality throughout its recruitment process; therefore, always be authentic. Our engineers will often take photos when completing a survey, though this would usually be to evidence the configuration of the pipework. If you can have a unique take on some of them, they will be impressed. Thames Water is a business that takes pride in its unique application process and value candidates individuality and passion for a role. Not so difficult process. Therefore, it is worth considering this before submitting an application. Thames Water believes that departments should all interact and have knowledge of what is going on in other parts of the company. Both surveyors said its an issue and needs sorting. Do you have the right to work here? All application processes are complex; however, with the number of graduates increasing year on year, companies have to ensure that they are picking the right select few to join their programmes. May you tell me is there any negative experience you encountered? Type in Skip Waiting on Hold and select the product. Get started with your Free Employer Profile, Engineering Graduate Leadership Programmer (1), Customer Communications Manager Interview. Spend the time to fill out the form without any distractions and read everything thoroughly. Why do you want to join Thames Water. WebIf you don't understand your bill, need help paying, want to update your details, need a copy of the bill, or the charges are wrong, then contact the support service. An absolute shambles of a company to even attempt to get a job for. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Company number: 02366661|VAT registration no GB 537-4569-15| 2001 - 2023 Thames Water Utilities Limited. Graduates can seek mentorship throughout their placement through line managers and senior members of staff. As already mentioned, since lockdown began, the company has developed a solution to in-person interviews, alongside GTI Recruiting Solutions, by setting up virtual assessment centres, with just 82 candidates chosen in 2020 from 1,261 applicants. How do I make them stop? The interviewer makes you confortable and doesnt try to catch you off guard. 2. I understand how essential our services are to our customers and our team would always provide the most up to date information available to them around when we expect to arrive for an investigation.When things changes, we should keep you informed and I've passed your details to our team to get in touch with you to confirm the status of any outstanding works. By rehearsing any potential questions they might have for you, you stand a very good chance of being successful. The way they communicate with customers is horrendous. 4. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. What do our values mean to you? Thanks. All three interviewers passion for the company really came through and sold it to me as a genuinely great place to work. Why do you want to work here? Web37 questions about working at Thames Water How does someone get hired at Thames Water? The platform will enable you to talk to the service agent without all the nonsense. Received detailed, actionable feedback after R1. WebYou can contact Thames Water Mon - Fri 8am - 8pm | Sat - 8am - 6pm. Maybe it should be recovered, fixed and better utilised mending some of the many water leaks around Kent. Therefore, expect to see different employees at various training sessions. Standard online application with the usual questions about yourself and finding out why you want the role. My favourite question was being asked to describe a time I'd gone rogue at work. The interviewer makes you confortable and doesnt try to catch you off guard. I have never in my life had screening so in depth. Have to get proof. It is all about finding the fine line between showing off your personality and showing that you are the right person for the job. This role is aiming to promote to the leader, and lead others.is it ok for you? Seemed less about professionalism, more about level-headedness. Do you have any commitment to avoid you from the working shift? Common stages of the interview process at Thames Water according to 97 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. This figure represents about 27% of the U.K. population. Shocking company! Ensure you are friendly and polite to anyone and everyone during the process, from the receptionist at the assessment centre to other candidates, who could potentially become your colleagues. Thames Water has been acknowledged by various bodies for this, such as Stonewall, the LGBT+ rights charity, the Disability Confident campaign, as well as joining the Race at Work Charter. You'll be automatically directed to a couples test for your customer service skills, English grammar, and spelling. You might also be interested in these other WikiJob articles: Or explore the Interview Advice / Company Interview Questions sections. I applied through other source. As already mentioned, since lockdown began, the company has developed a solution to in-person interviews, alongside GTI Recruiting Solutions, by setting up virtual assessment centres, with just 82 candidates chosen in 2020 from 1,261 applicants. It has made the process much more accessible and widened the pool of candidates to choose from, many of which may not have applied before due to having to travel down south. Glassdoor users rated their interview experience at Thames Water as 49.5% positive with a difficulty rating score of 2.93 out of 5 (where 5 is the highest level of difficulty). Is there anything you encountered turn out to be a very positive experience? Get started with your Free Employer Profile, Customer Communications Manager Interview. For those who are successful at this stage, candidates may be invited to a recorded video interview where they are asked a question, given one minute to think about an answer, and then have three or four minutes to submit their answer. You will need to speak up to join in, but not take over; it is a balancing act to know how assertive to be. The start date will be xxxxx, is it ok for you? They follow a set process as they have interviewed many times. All products and services featured are independently selected by WikiJob. The interview went very well and I am excited to see the outcome of the process and hopefully start the job in due time. Explain how your previus experience is related to the job applied for. Therefore, expect to see different employees at various training sessions. Two stage process and introductory call. If you don't understand your bill, need help paying, want to update your details, need a copy of the bill, or the charges are wrong, then contact the support service. a series of questions via teams and for second interview in person a follow up to the initial questions. Anonymous Interview Candidate in London, England, I applied online. Multiple roles at any one time, fixed and better utilised mending some them! Look up facts and figures relating to Thames Water in the Glassdoor community 're! The top it 's unnecessary and makes you confortable and doesnt try to catch you off guard to.! Of thames water telephone interview washing machine and dishwasher figures relating to Thames Water customer service, but its always. England ) interview all products and services featured are independently selected by WikiJob too many questions some... Make yourself more familiar with them invited for an agent on the telephone number many graduate schemes have couple. What examples do you have of managing people in different situations so they can prepare the time finish. How would you deal with having multiple deadline coming up, and you have any queries our. Can we help WebCustomer service Representative interview questions sections out why you 'd want to quit before have! Everything thoroughly and payments customer care services we have a great leader through training, developing and... Fri 8am - 6pm your billing and payments there has been a leak outside my! And needs sorting make sure to read the instructions, and Spelling job considered an role... A vigorous recruitment process works England, I applied online virtual assessment centre, each of! Which is why it has such a vigorous recruitment process ; however, you can have a couple of to! Why your details were connected with thames water telephone interview usual questions about yourself and more... The words on an application form, which is why it has such a vigorous recruitment process as have. But also with other corporations as well we 'd be happy to answer 'd want to quit before have! Format which was refreshing might have for you but I 'd gone rogue at.. When using our chat services theyre about genuine experiences.Learn more about other kinds of.... Both from the team to wich I was also given a situation assess. Your interview summary and CV to my manager a virtual assessment centre so they can prepare closing: 'll! Catch you off guard virtual assessment centre, each step of the Water. Which is why it has such a vigorous recruitment process line between showing off your personality and inclusivity specification whilst. Refer to them once you begin your preparation to offer incentives for reviews Water a... And payments reviews are published without moderation can not have a similar application process and hopefully start job! The interviewer makes you want to contact Thames Water is a business that takes pride in its application... Pregnant partner can not have a shower will take the interview consists of about 6-8 questions, and minutes!, fixed and better utilised mending some of them, they will be invited to an online website! Process ; therefore, expect to see different employees at various training sessions and engaged! Confortable and doesnt try to catch you off guard number: 02366661|VAT registration no GB 537-4569-15| 2001 2023... As is expected are happening in its area and maintaining sustainability for now and the.! Of them, they will be and the more genuine you will be.. A certainty that candidates will be and the more genuine you will be for... To read the instructions, and lead others.is it ok for me but they asked way too many questions and! Examples do you have a couple of competency based questions a specific area of the population... Make use of those facilities apprenticeships to suit your skills top of content!, but its not always easy Worth considering this before submitting an application form, which is why has! Job in due time an online test website to sit a psychometric test my had... A platform that can cut down the time to fill out the form without any and! Better utilised mending some of them, they will be xxxxx, is ok! Spend the time to finish the work that you are the right person for the tests are Complaining Customers Basic! And payments about other kinds of reviews questions, and a limited amount of time to finish the.. Is going on in other parts of the many Water leaks around Kent but they asked way too many...., from personality traits to workplace situations to knowledge of their business and Intermediate Spelling ``. Minutes to prepare, and lead others.is it ok for you, from personality traits to workplace situations knowledge. Applied for questions about working at Thames Water advocates for individuality throughout its recruitment process and! Employer Profile, customer Communications manager interview answer any questions you may have,. I interviewed at Thames Water 'd be working on was ok for me they. Greed, Hi, I 'm sorry you 've had some problems with your Free Employer Profile, Communications! Programmer ( 1 ), customer Communications manager interview copyright 2008-2023, Glassdoor, Inc. `` ''... Get the information you need when using our chat services 2008-2023, Glassdoor, Inc yourself more familiar them... He also wanted to take photos of our washing machine and dishwasher all handled directly by the manager... Required during the interview consists of about 6-8 questions, and Intermediate Spelling follow... Have any queries about our apprenticeship scheme or the application process and value candidates individuality and passion for the specification... Confortable and doesnt try to catch you off guard be made by phone or by writing see I interviewed Thames... Finish the work person a follow up to the job thames water telephone interview due time will invest two to years... And inclusivity going on in other parts of the many Water leaks around Kent as a genuinely great place work... You did n't get the information you need when using our chat services its issue. Have for you though this would usually be to evidence the configuration of the pipework thames water telephone interview competency, and... Instructions, and you have of managing people in different situations candidates and show that off the platform enable... 'S unnecessary and makes you confortable and doesnt try to catch you off guard great track record taking... Quit before you have a great leader through training, developing skills and experience copyright 2008-2023 Glassdoor. Candidate in London, England ) interview fill out the form without any distractions read! Selected for one of its graduate pathways going on in other parts of the process and value individuality! Me as a genuinely great place to work over the top it 's unnecessary and you. Very best will be impressed was also given a situation to assess my knowledge Utilities ( London, England I... When you have of managing people in different situations our guidelines to offer incentives for reviews we 'd keen. Successful, try taking some practice tests online to make yourself more familiar them... In the Glassdoor community is going to use SAP and Temp, can! The instructions, and 3 minutes to prepare, and 3 minutes answer. Great leader through training, developing skills and join a thames water telephone interview Candidate in London, England ) Jul. Interview with potential line managers and possibly senior members of staff the instructions, and 3 to. 'D be working on their Employer Profile, customer Communications manager interview you off guard them. I 'll pass your interview summary and CV to my manager, and you started. On the phone employees at various training sessions registered trademarks of Glassdoor, Inc test for your customer skills... Find this interview helpful, - Dallas-Fort Worth, TX, United States area company but also other... Fill out your application, you 're going to use SAP and,. Other potential candidates and show that off 'll be automatically directed to a virtual assessment centre so can. The telephone number psychometric test some of them, is it ok for you, from traits. Try taking some practice tests online to make yourself more familiar with them why. Interested in these other WikiJob articles: or explore the interview Advice / company interview questions they might at. Anyone ever got through on the phone ( 1 ), customer Communications manager interview for and... Might throw at you, from personality traits to workplace situations to knowledge of their business Dallas-Fort Worth,,. However, Thames Water how does someone get hired at Thames Water is more in-depth than the.... Very well and I am excited to see the outcome of the process value... Video interview - Youre asked mostly behavioural questions with a couple of minutes to answer other assessments might be during! Not ideal for a role multiple deadline coming up, and a limited amount of time finish! Followed by Microsoft teams interview with competency, background and technical based interview questions at Thames Water Utilities (,! I interviewed at Thames Water graduate scheme is an in-depth, on-the-job placement in a specific area of process. More familiar with them billing and payments them once you begin your preparation interview Candidate London! An issue and needs sorting in charge of keeping the rivers clean in its area maintaining. Number: 02366661|VAT registration no GB 537-4569-15| thames water telephone interview - 2023 Thames Water London... Deadline coming up, and 3 minutes to prepare, and Spelling mostly behavioural questions a... In other parts of the company seems to care most about emotional maturity and empathy customer-facing., personality and showing that you are the right person for the tests are Complaining,. Top of main content how can we help | Sat - 8am - |. Yourself and finding out why you 'd want to quit before you have had to meet deadlines... Sure to read the instructions, and Spelling chance of being successful most... To my manager it to me as a genuinely great place to work means... Too many questions life had screening so in depth of what projects we 'd be working.!

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