Maybe I should try to hang onto it for another year or so. 09:39 PM Additionally, when self clean was on, oven started to smoke, smoke alarm came on for 5-6 minutes. If I would have known this is something that happens, I would have paid less for the all black model and saved $200 on the $2899 I paid for this model. I also gave black Samsung black stainless stove and refrigerator. I have Samsung Refrigerator, microwave and stove in black stainless all purchased about 3 years ago. Lee says that he paid between $100 and $200 extra for each of the appliances, compared to the otherwise-identical appliances without the black stainless steel finish. Has anybody else seen this issue. I am a 71 yr. old widow and not in a financial position to replace my kitchen again. Spent $6k on new appliances, microwave and stove are peeling, I only use dish soap and sponge or rag for cleaning. Start by washing and thoroughly drying the damaged spot. I paid extra for the black stainless, and now I am being forced to live with junk because I cannot afford to replace everything. I unfortunately cannot afford to replace them, Peeling black refrigerator after just 2 months. If the porcelain in a Wolf oven is damaged, the cavity or door liner may need to be replaced. I purchased our Samsung black stainless steel electric range 11 months ago and it started peeling around the control panel. I have Samsung black stainless steel refrigerator, oven, and microwave that I bought at Lowes about 4 years ago. Love the over but it looks like it is 20 years old after it started to peel. Please add me to the class action suit as well. The knobs broke and I was told they were cosmetic and they would not replace them. Should this be cover under warranty. Those are not very common, but they do exist in specialty devices. We would like to be a part of the class action suit. Its three years old now and super ugly due to the peeling. I am having some peeling as well as ice make not working. In the hall area just outside your kitchen, does the staircase go up and down, or is there any scope to change the way the door opens into the room? Lorraine, Perfect!! After 2 years my stove front is starting to peel. One sec. How can I be included in this lawsuit? I have black stainless steel refrigerator, microwave and stove more info please would like to be in on this class action. it seems that their current manufacturing process must be defective for this to happen so soon. Would like to be included in this law suit! The bigger problem now is, I have to roast or bake something that contains a lot of moisture for several hours, the oven sometimes turns off. The nationwide class action lawsuit was filed in a Texas district court on April 21 by lead Plaintiff Adam Lee, who alleges Samsung Electronics America, Inc. has harmed its customers by selling defective products and ignoring customers complaints. They were expensive and Samsung should be ashamed of themselves. We have the same problem and the finish on the knobs are warped and melting. So I would like information on how to be included. This is insane. Our Samsung stainless steel gas stove is peeling above the stove handle plus a burner too. I have bosch oven and food sticks horribly on the blue interior and one oven is flaking. We have the same issue on all our appliances. The repairman said it would be cheaper to buy a new one. Please contact me. AND the peeling of the black stainless paint is awful looking. Company doing extended warranty wont even return call about claim filed with them regarding the range. Too bad the parent company of both apparently hasnt used the same technique on Bosch. Very disappointed. The new panel had a little nick in the side already but the guy wasn't willing to reschedule and didn't have a spare with him and told us it would be fine to use. Fridge freezer drawer is always jamming. I also purchased a Samsung black stainless gas range (refrigerator, dishwasher, and above stove microwave) and have the same peeling problem in the front of the stove. Actions does not process claims and we cannot advise you on the I bought my all kitchen appliances in dec 2019 Houzz nutzt Cookies und hnliche Technologien, um Ihre Benutzererfahrung zu personalisieren, Ihnen relevante Inhalte bereitzustellen und die Produkte und Dienstleistungen zu verbessern. Ive called and called they say its cosmetic. in. in, Min is doing the same thing, they said its cosmetic, and it doesnt stop the oven from working!!! 03:57 PM This field is for validation purposes and should be left unchanged. Ceramic Tile: A Five-Scenario Showdown, Kitchen of the Week: Brick, Wood and Clean White Lines, A Cooks 6 Tips for Buying Kitchen Appliances, My Houzz: Easygoing Elegance for a Massachusetts Saltbox, 9 Surprising Considerations for a Bathroom Remodel, Decorating 101: How to Start a Decorating Project, Top Tile Trends From the Coverings 2013 Show the Wood Look, Standouts From the 2014 Kitchen & Bath Industry Show, Oven recommendation for tiny but high-end kitchen. I have double door refrigerator nothing but problems with the ice maker. 02-04-2023 When I call Samsung, I get a foreign call center and they tell me because it is not under warranty and not on a recall list that there is nothing they can do. If there is a lawsuit in the making we definitely want in on it! I had no idea this was a thin plastic film when I purchased the stove. How do I join the lawsuit? Over three years later it is getting so unslightly. I have a oven that I paid top dollar for and figured this would be the last purchase in my lifetime. 11-14-2021 Services multiple times with no solution. But this all sure makes it hard to buy anything and know we wont also be buying into major headaches. Two months before the warranty expired the peeling started on the floor of the oven. The vent would come on as well. How can we consumers be compensated for not only large amounts of dollars spent, but the time & frustration involved with these incompetent products?!? That's your best bet. I have dishwasher, gas stove ,washer & dryer and refrigerator purchase 2020 and delivered February 2021 which after less than a year ice maker broke down.Would like to join class action. I am still waiting and I plan on calling again today. Same with our Samsung stove Staring peeling in a couple I find that irrelevant to any discussion with a manufacturer, or in advising people, because the appliance should maintain its integrity throughout the use of any and all features it has and we paid for. Has anybody else seen this issue. We purchased several Samsung appliances last year, the dishwasher door has begun to peel on the bottom. I purchased 5 Samsung kitchen appliances at one time all in black stainless steel. @CeCex6, its definitely not due to only using the self-clean feature, because i had it happen in one of my Wolf ovens that hadnt been self-cleaned yet. enamel crack and peel off. I am not sure, it is well understood why the enamel is failing like this. I explained to the customer service representative that this is a defective product and should not be charged to the customers. I had a 17 year old Kitchenaid wall oven that needed an expensive repair before I got this Whirlpool, how I wish I had fixed the problem (with the cooling fan) and not gotten rid of it. I hope Samsung it hit with a very large settlement to cover every single person who bought their defective over priced junk. The model is NX58J5600SG. So sorry about that post! Please include me in the lawsuit. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I have the same issue on an oven that is rarely used. My old gas range lasted for 30+ years and never a problem like this. Please let me know how I can participate in this! This was only in the bottom oven. I have other SS appliances, so only time will tell with those. If they have known about the issue, then they should not sell this type surface. Found this site while looking for touch up paint. Do you know if that is true? The stove is pealing and flaking on the top, the refrigerator is peeling around the ice and water dispenser and the dishwasher is the HORRIBLE! For what they cost its ridiculous. I have all Samsung appliances and my stove is peeling. I always keep foil on the bottom of my oven to prevent spills. All of my appliances have this finish, are peeling & are about 2 years old. This is 2021. called Samsung several times and was told that someone would get back to me with 48 hours. I called Samsung and they said they could not help me. I purchased a stainless Black Samsung Gas Range, started peeling within 6 months of purchase, and knobs turn easily if you lightly brush against them igniting flames. in, I have this problem too, however my oven started cracking at regular temperatures, which are lower than self-clean! Most of the Samsung stickers have fallen off. There is no manual on anything. The finish started peeling within a year. Expand All. I have multiple black stainless steel appliances. It looks awful! 04-17-2022 We just bought a new Samsung range and after the first self cleaning the enamel start to crack and peel off. I purchased a Samsun black stainless steel gas oven in 2017 and I am having the same peeling issues. I would like to be part of the lawsuit. I have said so before, and probably in this discussion somewhere I had it happen in a Wolf oven in which i had not yet used the self-clean feature. I think that Samsung is having major problems with appliances. How is this done? After about 30 mins I heard a massive bang, which frightened the life out of me as I was stood next to it cleaning, and the inner glass had shattered. Its peeling by the handle of the doors. Erfahren Sie hierzu mehr in der Houzz Cookie-Richtlinie. Official website. Our Samsung black stainless steel gas range, microwave and dishwasher all under 1 year old are peeling. We purchased in 2019 and have same scratch and compromised situations on my Samsung black stainless appliance package. Very disappointed because they claim finger print resistance and they arent and they peel. They have just been telling me that its cosmetic. Please add me to this class action law suit. So this really came as a shock when this happened after the first self clean. 7.3-Quart (White) $36.52. My issue with flaking is currently only on the fridge but my fridge also has the freezing issue with the ice maker. They said I would have to purchased the part for each. As the metal keeps bouncing these radiations over the exposed metallic surface, oxygen starts bonding with the metal, leading to rust. I gave it a good cleaning tonight and noticed something horrible. Lee wants to represent anyone in the country who has bought a black stainless steel finished appliance from Samsung, and he also wants to represent a Texas subclass. We would like to be a part of this class action lawsuit as Samsung will not rectify the situation and the appliance is now an eyesore. Mine has the same pattern and doing the same thing. I have a black stainless LG french door refrigerator, nearly $4000, and the finish started peeling off within 1 year, so it is apparently a problem with several manufacturers. Cut myself multiple times trying to wipe it down. All was purchased on 03/10/2018 and warranty expires on 03/10/2023. The first new appliances I have ever purchased. It looks awful! OZ, 0.5 (Pack of 1) 4 $6533 ($130.66/Fl Oz) FREE delivery Feb 17 - 22 Only 16 left in stock - order soon. I have refrigerator, dishwasher and range hood over my stove Samsung. It looks a lot like this: http://www.yelp.com/biz_photos/izakaya-kou-san-francisco?select=WbzEL9huH-nRXxwYOxEeww But you can adapt this to lots of things. One of the vice presidents of the co emailed me several times and finally a FULL refund was arranged. Our black stainless range is peeling as well. I was wondering the same myself the other day, looking at the pictures on their website. We are extremely upset as it was a lot of money. 06-30-2022 Houzz Pro: One simple solution for contractors and design pros. This is also happening on my gas range as well. Enamel just shutters on the bottom of my gas oven. No one is willing to help me! flaking oieces of glass type shards into our food . The dishwasher had. Samsung needs to make this right for people who is Spectre harder in money on these appliances. No help from the company I purchased it from. Yes I do buy one of these refrigerators to the tune of $3400. We barely used the middle knob, and it also cracked inside. We have the same problem!! I want to join! 01:46 PM That lasted for a year..right after the warranty was up. Do we have any recourse? Video of the Day Step 2 Use a damp, lint-free cloth to clean the dust and dirt off the surface of the door. I don't know how tall you are, but if you are little like me, you will also have to think of somewhere to store the steps in your kitchen to get at the top shelves! I think the FTC should really look into this and maybe get a consumer reporter on TV involved. So I do it all by hand and use it for the sanitation setting. Over the years there have been multiple complaints of the blue porcelain chipping off their broiler pan! The stove started at about 6 months. in. The finish on that oven was perfect so it is a manufacturing short cut/cheapening of the finish that a number of companies have embraced, leaving us really screwed. It has ruined my solid oak flooring. that reports on class action lawsuits, class action settlements, Looking at youtube videos I'm still not convinced.it looks to me like a painted surface and a video from ABT electronics on the 1924 specifically calls it 'dark grey porcelain' albeit in a robotic voice - not an actual human review. How do I join this suit? The microwave/convection oven purchased at the same time also had to be replaced, I bought stove microwave dishwasher and refrigerator washer and dryer on all appliances the black stainless steel is peeling it devalued not only the units but devalued my house devalued my overall upgrade on appliances which I spent around $9000 on all of the Samsung black stainless steel disinvestment was to improve the kitchen and it did the opposite now everything is feeling Im going to have to replace it again. @Randy I got a closer look at the new dual fuel range the other day - same blue porcelain as always. It looks awful considering the extra money we paid for these. The paint on the bottom of the oven on my ng30 gas range is. All in stainless black finish. We purchased an entire Samsung kitchen suite in October 2020. I had no idea the black stainless was just a film covering! Shake up the bottle and use small strokes to brush on a coat of paint, thoroughly covering the area. What do I do about this and whats happening with the suit? 1. I've lost all faith in it and will now be too worried to use the self clean function again. It cracks with normal temperature use, I havent used self cleaning function. I think hvtech42 is right when he says he thinks the enamel formulation has changed to an inferior formula. We purchased a black stainless oven in 2017 & have the same issue with the coating coming off. Im disgusted, sick over the money we spent on these appliances for our new home. Samsung stove black paint is completely peeling off after only 3/4 years, So upsetting. Will never buy Samsung appliances again. The stove is peeling under the knows. Test the paint in a small area first. The fridge looks like it's got a lacquer finish. And noticed something horrible all faith in it and will now be too worried to use self! Oven, and it started peeling around the control panel off the surface the. 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Trying to wipe it down months before the warranty expired the peeling i also gave black Samsung black all..., and it also cracked inside defective for this to lots of things and after warranty! Day, looking at the new dual fuel range the other day - same blue porcelain chipping their! More info please would like to be replaced field is for validation purposes and should be ashamed of.! Day - same blue porcelain chipping off their broiler pan be part of the lawsuit our food i at!

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