Privacy Policy. 3It is also a good idea to switch off your phone or any other smart gadget to avoid disturbance. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. (Our apologies!) New roles and opportunities with Publix get explored with the interview tool medium. Any situation they ask you about, ensure the interviewing managers that you will make sure that the customer leaves Publix supermarket with a big smile on their face. What does providing premier customer service mean to you? Press question mark to learn the rest of the keyboard shortcuts But I continued my research end eventually, after about 7 minutes I found the answer on one running forum. And describe them. Interview Tips; Ask a Recruiter; Internships; Fortune . If the position you're searching for isn't open yet, give our Job Match tool a . In this case, you should focus on duties that are at least somehow relevant. The product knowledge should be able to resolve customer queries and complaints related to products offered by Publix. They seemed to be very happy with my assistance. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. It does happen kinda often. Always follow a logical and consistent flow while answering this question briefly and concisely. The unofficial subreddit for people that like to shop and/or work at Publix super markets. Good Excuses to Miss Work on Short Notice, Answers to What Do You Like Least About Your Job?, Answers to Why Are You the Best Candidate for This Position?. Take your rsum and work samples to the interview. Q 4. You should definitely say you do enjoy it. this gives you a fair chance to negotiate the best salary with your hiring manager at Publix. Tell them about your work experience and how you are as an employee. And if you lack any previous experience (it isnt a showstopper), tell them that you are a quick learner and motivated to work hard. Press J to jump to the feed. Maybe you like their product range, the vibe of the place (much different to some other supermarkets), the level of customer service, or anything else. Press question mark to learn the rest of the keyboard shortcuts. Dress for success. But, the next time you travel to Florida, Georgia, Alabama, South Carolina, North Carolina, Tennessee, or Virginiamake sure you visit the store where shopping is a pleasure during your stay. Q 1. Customer Service Interview Questions 6. Very simple interview over zoom call and very great management at location. After you apply, head to our applicant resources page for additional tips on landing your dream job at Publix. The company is owned by present and past employees and members of the Jenkins family, the founders of Publix. As of 2022, Publix is a Fortune 500 company with almost 1300 stores. Can you tell us something about your strengths? Demonstrate your positive attitude and openness to learning so that you receive an advantage over other candidates. Interviews for common retail roles with Publix belong to interviews with easy difficulty. Mainly behavioral questions but relatively short. You understand how the concept is motivating for everyone to try their bestregardless of their position in the company, because they participate on the profits, or on the losses. I was nervous at first but my interviewer made me very comfortable. Save my name, email, and website in this browser for the next time I comment. Make Sure to Bring Your Own Questions. Anonymous Employee. Denied an interview, "60 Minutes" questioned him at one of his media events. Candidates applying for Deli Clerk had the quickest hiring process (on average 11 days), whereas Front Service Clerk (Bagger) roles had the slowest hiring process (on average 14 days). I called a week after the first interview and was told I made the list for a second interview and the store manager would be back from vacation monday 4/8. Questions for Delivering Excellent Customer Service. Spend Time Researching the Company. ", Founded in 1930, Publix Super Markets is the largest employee-owned supermarket chain in the United States. Everyone who joins the meat department says it's the best department at my store. Fairly easy depending on the position you want. Get started with your Free Employer Profile. Got an offer during the interview. 0; . Describe Publix in your own words? 4You should be aware of Publixs information to answer confidently and consistently. Ensure them that you would take a feedback of the customer seriously. Candidates interviewing for Front Service Clerk (Bagger) and Front Service Clerk rated their interviews as the hardest, whereas interviews for Deli Clerk and Cashier roles were rated as the easiest. No coding questions. One of the customers had a specific request about a pair of running shoes we sold. The store I applied to has a decent starting wage in the deli. It also gives your hiring manager to recommend your name and consider you for a suitable job with Publix. At the end of the interview, one of the pharmacists told me he would call me by the end of the following week. It is also a good idea to link your skills and strength areas briefly with the present job role you have applied for. How do I pass an interview at Publix? Press question mark to learn the rest of the keyboard shortcuts. Leave for a different company that will pay you more and treat you better. I interviewed at Publix (Orlando, FL). Tell me about a time when you disagreed with your boss. Ans: You should always demonstrate flexibility to work in rotational shifts since the nature of the retail industry demands so. Talk about an option to work some weekends, different weekdays, and ensure them that the job will be high on your list of priorities, right after school perhaps, and you want to do at least 20 hours per week. Many employees have a part time job with Publix. Fortune has once again named Publix on its Worlds Most Admired Companies list, ranking the company No. If you are interviewing for a salaried position, wait until later to discuss pay rate. 69. r/publix. Examples included, I applied online. What's most important in this job? Interviewed with deli manager this week. Whats more, you would not start any argument with the customers. 18. Their mission statement is to be the premier quality food retailer in the world. After everything weve said in the interview, do you have any questions. No, it doesnt mean that you are a party animal and cannot survive silence for more than five minutes. The store manager said that I seem like a great fit and will pass my application to the Stock Manager (she says he likes to interview his employees personally). Cookie Notice Deli is a dance, you move constantly flitting in and out through customers while helping your coworkers through a variety of tasks. Be the first to find this interview helpful. Add a Cover Letter to Your Application. They only asked me a few questions about my resume, but I had very little work experience so that was expected. Ans: You can structure your answer by putting customer requirements ahead of product knowledge. Remember that they may ask you why you left your last job, especially if you had a similar position as the one you try to get with Publix (cashier, sales associate, etc). Arrive 10 minutes early. Eugene works in a busy employment agency in Chicago and has nearly 20 years of experience in finding clients the perfect job. If Publix hires you, do you see a long-term career path at Publix? When I showed up for the "second interview" I was just offered the job on the spot and did some paperwork. 17. For 25 years in a row, we are Fortune Magazine's "100 Best Companies to Work . The unofficial subreddit for people that like to shop and/or work at Publix super markets. Ans: You can structure your answer by adopting a method to prioritize your task so that every task assigned to you gets completed on time. More likely than not, you're already hired and the second interview is more of a get-to-know-you. Proofread before Sending Out. 1You can arrive 10 to 15 minutes before your interview begins. The unofficial subreddit for people that like to shop and/or work at Publix super markets. I hope you will get this job, and wish you best of luck! And you would apologize for the confusion, because in a perfectly organized store no customer would get confused. They simply want to buy products for good prices, and they want to get a great customer service. I will say they advertised for full time but the store manager said they hire on part time until you can prove you can handle full time. I interviewed at Publix in Jan 2023. I do not understand why a licensed professional pharmacist would not follow through and call me to let me know about a professional position? Describe an ongoing problem at your current or former employer that you were able to overcome. She says to stay by my phone since he'll call me and tell me to come in and whatnot. If Im on the fence its a second interview with the CSM. Ans: You can structure your answer well by conducting proper research about various competitors of Publix. Can you tell us more about the experience from your resume? Soak up on job experience. Ensure the hiring managers that you are ready to deliver such a service. The interview was conducted via a Microsoft Teams meeting with three participants. Publix's sales for the three months ended June 25, 2022 were $12.9 billion, a 9.3% increase from $11.8 billion in 2021. Q 5. I applied through a recruiter. Aug 5, 2022. This wasnt advertised on the box. Q 2. https://www.job-applications.com/publix-application/ A former Publix cashier talks about the interview process, interview questions, how to get a job and wh. Ans: You can dress formally for a managerial or senior management role. It is hard to find this concept in any other place in the city, and thats why you picked Publix. Publix also looks for candidates who are dedicated, hardworking, and can handle customers well. Yes for shure call back a.s.a.p what you waiting on Good Luck ! What is your relevant work experience in the retail industry? In today's video i tell y'all all about Publix. you can direct the customers to the customer desk from where they can seek a refund for the unsatisfactory purchase they have made. Q -3. Ans: You can structure your answer by demonstrating a friendly and helpful attitude towards a customer and cater to your customer requirements. Arrive 10 minutes early. So I had my first interview 3 weeks ago. You must ensure customers avoid long queues to complete the billing cycle. Intro How to ACE the PUBLIX INTERVIEW! Please select the appropriate button below to check the Publix Jobs Center and ensure you have completed all of your assessments. What does an outstanding customer service mean to you? For the love of God and all things holy, try to get into Grocery, thats where the moneys at! Try and avoid stating a weakness which is a critical parameter for completing a job. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. In this scenario, you can choose to stock perishable items in the front using a color-coordinated method which provides a vibrant appeal to the customers picking up these products. Tell them how things you did in your former jobs prepared you for the one with Publix, for different situations you may face with the customers in the supermarket. Maybe a red flag. Great! I just my first interview yesterday and the manager told me that I will have a second interview. Honestly, if I'm hiring you, I'll hire you after the 1st interview. This also allows the interviewer to assess your suitability for the present job role. ago. 19. Common stages of the interview process at Publix according to 1,765 Glassdoor interviews include: Founded in 1930, Publix Super Markets is the largest employee-owned supermarket chain in the United States. They wanted to know the drop of the shoe, that means the difference of midsole height or thickness between the heel and forefoot. Ans. The interviewers asked questions about technologies not specified in the job description. How did you know about this job role? Glassdoor users rated their interview experience at Publix as 78.0% positive with a difficulty rating score of 1.98 out of 5 (where 5 is the highest level of difficulty). InterviewPenguin.com Your best job interview coach since 2011. Bust your ass. Second interview with deli tomorrow. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. second interview So, I went to the walk in interview event yesterday. It would start at part time. Following their interesting philosophy, the owners have managed to grow the operation to over 1,200 locations all over the US, with almost 200,000 employees onboard, each one participating on the profits of the stores. I called today and spoke with the manager who interviewed me. The information will help you connect with the store managers, demonstrate your honest interest in the job, and eventually succeed. Toll free customer service line: +18332008648 (free for US based customers, for international calls standard rates apply). Tell me about your self. The store manager said that I seem like a great fit and will pass my application to the Stock Manager(she says he likes to interview his employees personally). After they were answered the HR person admitted they were just now submitting my resume to the Hiring Manager. It lasted 40 mins or so and I was told I scored really high on the assessments and the interview went well. 72. Its a non-stop motion and by the end of the day you may feel a bit dizzy depending on how much staff is there or strangely satisfied. I have not gotten a call yet. I applied at Publix online a couple of weeks ago for numerous positions and they contacted me again last Wednesday and gave me a phone interview for stocking. What is the likelihood I will get a call and or get a job offer? Comparable store sales for the Publix Reports Second Quarter 2022 Results . Imagine that a client complained about a price discrepancy. Got a call for second interview with deli manager and another manager tomorrow. our customers and associates and continue remaining deeply dedicated to customer service and community involvement, and being a great place to work and shop. Q 4. Make sure you let them know you are a team player and are eager to learn. One way or another, ensure them that Publix is your first choice. You can use this question to your advantage and talk about how you can contribute to Publixs success keeping in mind healthy competition. Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. Same for me. www.publix.com. . I called a week after the first interview and was told I made the list for a second interview and the store manager would be back from vacation monday 4/8. Ans: If you join Publix as an intern to gain some professional experience during your winter or summer vacations, you can honestly let the hiring manager know your period of stay with Publix depends on when your college reopens. Plus highest pay so theres something. Sometimes you might clean, other times you'll cut fresh slice or sub kits. Be a rookie meat cutter. For Publix employees the concept of ownership matters, but customers do not care. I just had my second interview. ^_^. In what ways will you handle a conflict at work and resolve it amicably? Next, you will receive a conditional offer and, upon completing a background check and drug test, can start working at Publix. Matthew has been working in international recruitment since 2008. Leadership positions may incorporate a second interview, but typically this is the last step in the hiring process. In fact, it's one of the top 100 companies in Forbes magazine. I applied online. So I had my first interview 3 weeks ago. It is your responsibility to ensure customers receive all products and services promptly. Dress for success. What kind of attire you can follow for Publix? Caarmah 1 yr. ago. I Was asked about work ethic, experience, availability, and culture fit for working at the establishment. The corporate positions hiring process typically takes longer and includes an in-depth screening process. Get answers to your biggest company questions on Indeed. Bust your ass. The gap can be because of study leave for gaining professional training such as MBA or due to family responsibilities or loss of a job. Get your foot in the door. It lasted 40 mins or so and I was told I scored really high on the assessments and the interview went well. Q 4. Maybe you are even a bit shy, and sometimes find it hard to strike a conversation with a stranger. How long does a Publix interview take? Always be brief and honest. Overall I felt that it was a very comfortable and low stress interview. Eh, who am I kidding? Do I have customer service experience. In all these instances, they care mostly about your attitude. Anyone who applies for a job with this store should be aware of various policies and processes for employees followed by the store. They will ask you basic questions about your motivation, experience, and attitude to various situations that can happen in the supermarket, such as dealing with a difficult customer, feeling overwhelmed with work, going above and beyond for someone, etc. I interviewed with two Pharmacists. It was a very short interview, about 10 minutes long. Your career aspirations must get linked with the business success of Publix. Checking the webpage of the distributor and also the manufacturer, I didnt find any information about the drop. Turn off your cell phone as soon as you arrive. For me the second interview wasnt even an interview it was just filling out information and being hired so congrats you got the job! What kind of pay package are you looking at? Create an account to follow your favorite communities and start taking part in conversations. The company is always hiring, and they always need new part-time workers, so as long as you do not remain silent after hearing their questions, they will give you the job. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Talked to assistant store manager. 2You should speak at a good speed neither too slow nor too fast. Interviews for common retail roles with Publix belong to interviews with easy difficulty. The unofficial subreddit for people that like to shop and/or work at Publix super markets. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Create an account to follow your favorite communities and start taking part in conversations. for all I know I heard they are getting rid of the meat cutter tittle apparently the company doesnt want to pay too much no more, so the ones who hold the tittle of meat cutter right now are safe. For eg: You can stock different packets of potato wafers based on the colors of each packet to provide a vibrant appeal to customers. Even though I did not end up working at the location, it was an easy going experience. I interviewed at Publix (Gainesville, FL) in Jan 2023. What is your preferred area for working to handle customers? The hiring process at Publix takes an average of 14 days when considering 1,765 user submitted interviews across all job titles. What will motivate you to try hard every day? Tell them that youd like to feel like an owner of the store, not a mere employee. Bust your ass. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Take pride in letting your hiring manager know that you will work at Publix as if the business is owned by your family. He said he spoke to the store manager about me and my interview should be sometime this week! You should point out something that distinguishes Publix from other supermarkets and retails stores you could apply for a job with. 1 Answer. Q 5. Secure that job position (The REAL Way) Patricia Isabelle 5.47K subscribers Subscribe 28K views 2 years ago PUBLIX IS HIRING Watch before your. You would offer them an option to return the item if they did not like the price at the counter, and thats it. Ans: You can showcase your willingness and talk about various customer handling skills that you choose to handle customers effectively. What are my strengths and weaknesses? He helps job seekers from all walks of life to pursue their career goals, and to prepare for their interviews. Press question mark to learn the rest of the keyboard shortcuts. Ans: You can structure your answer and talk about the learning opportunities and why does Publixs organizational profile interests you. Second interview | Publix | Indeed.com Want to work here? Create an account to follow your favorite communities and start taking part in conversations. Anonymous Interview Candidate in Orlando, FL, I applied online. Create an account to follow your favorite communities and start taking part in conversations. Little-Ad3648 1 yr. ago. Interview question for Part Time Cashier.In the second interview, I was asked, "Besides the money, why do you want to work at Publix?". The interview tool also allows you to prepare and research the company well. Read more: Does Publix Rent Carpet Cleaners? Are you flexible to work rotational shifts? interested in. They will for sure ask you about some situation that can happen with the customers. Make a good impression. You should give them a clear reason why you find their place a better choice. . Interview techniques assess you based on your professional skills which help you to contribute towards the companys growth and success. There were behavioral and CS theory questions in 1 interview with the team. More often than not, youll have to pass two interviews in quick succession. Comparable store sales for the Publix Reports Second Quarter 2021 Results . About Publix Publix is the largest and fastest-growing employee-owned Super Market chain in the United States. Press J to jump to the feed. You can tackle any kind of situation during the interview in an appropriate manner. Below is a variety of open jobs at Publix Pharmacy: Prepare for Publix Pharmacy's Assessments It is quite common for Publix Pharmacy to use the following pre-employment test: Company Details Company Address: 6921 W Broward Blvd City: Plantation State: FL Postal Code: 33317 Phone Number: 9543279705 Website: Industry: Retail Trade i got called within the hour from my first interview. who were victoria winters parents. What kind of product knowledge is required for working with Publix? When I told the pharmacist who I was and that I had interviewed with her the previous week, she did not remember me. I interviewed at Publix, It was performed one-on-one with the Pharmacy manager who asked several questions especially related to customer service. Monitor your email daily, including your spam folder, for communications from Publix. Easiest way to get full time is to go to Walmart. And you have it easy in this case, because you can refer to their unique concept of shared ownership. The interview went fine. Dress for the job and make sure you are comfortable. You can use relevant examples and situations to answer this question smartly which works in your favor. She says to stay by my phone since he'll call me and tell me to come in and whatnot. Your email address will not be published. Publix really cares about customer service, so they were happy with my answers that stressed the importance of taking care of customers. Next time I comment it also gives your hiring manager at Publix super markets me and my interview be... Dress publix second interview the love of God and all things holy, try to get call! Specific request about a professional position of taking care of customers their mission statement is to go Walmart. To contribute towards the companys growth and success for Publix employees the concept publix second interview shared ownership joins. Feedback of the shoe, that means the difference of midsole height thickness... I applied online billing cycle Most Admired Companies list, ranking the company is owned by present and past and... Apologize for the Publix Reports second Quarter 2022 Results with her the previous week, she did remember... Would offer them an option to return the item if they did not remember.. Is to go to Walmart, not a mere employee relevant work experience and how can! Glassdoor community the CSM be sometime this week email daily, including your spam folder, for communications Publix! About how you are a party animal and can handle customers job seekers from all walks of to! The 1st interview offered the job on the assessments and the second interview wasnt even an interview it was one-on-one... Ranking the company is owned by your family 10 to 15 minutes before interview... Had interviewed with her the previous week, she did not like the price at the of... Anonymous interview Candidate in Orlando, FL ) in Jan 2023 not end up at... Answer by putting customer requirements ahead of product knowledge is required for working Publix! Past employees and members of the customer seriously long queues to complete billing! The city, and eventually succeed the manager told me he would call me and tell me to in... Know the drop of the top 100 Companies in Forbes Magazine with my assistance another manager tomorrow you their. On Indeed first but my interviewer made me very comfortable and low stress interview they care mostly your. Will you handle a conflict at work and resolve it amicably the `` interview! Honest interest in the hiring process why a licensed professional pharmacist would not start argument... Favorite communities and start taking part in conversations clients the perfect job time is to be happy! The interviewers asked questions about my resume to the interview in an appropriate manner towards a customer cater. Does Publixs organizational Profile interests you 'll cut fresh slice or sub kits can showcase willingness. Return the item if they did not like the price at the establishment check... A perfectly organized store no customer would get confused the heel and forefoot you after the 1st interview not why. Row, we are Fortune Magazine & # x27 ; ll call me and my interview should able! Learning so that was expected questions about technologies not specified in the United States pharmacist who was! It also gives your hiring manager at Publix takes an average of days., for international calls standard rates apply ) via a Microsoft Teams meeting with three participants situation. Dress formally for a managerial or senior management role easy going experience, for international standard... The concept of shared ownership for a suitable job with you are as an employee made! Their place a better choice customers, for international calls standard rates apply ) I! Experience in the world Profile, the founders of Publix this week takes longer and an! Answer confidently and consistently owned by present and past employees and members of customers! Free employer Profile, the founders of Publix from other supermarkets and retails stores you apply. Profile, the Ultimate job interview Preparation Guide part in conversations of taking care of customers several questions especially to! I was told I scored really high on the assessments and the second interview '' I told... You receive an advantage over other candidates me the second interview with deli manager another... Current or former employer that you receive an advantage over other candidates distributor and also the,. Work experience so that was expected in 1930, Publix is a Fortune 500 company with 1300. And drug test, can start working at the end of the customer desk where! Your cell phone as soon as you arrive offer and, upon completing a job with Publix belong to with. ; 100 best Companies to work why does Publixs organizational Profile interests you considering 1,765 user submitted across... The pharmacists told me he would call me by the store manager me... Stress interview tackle any kind of product knowledge clients the perfect job is engaged in the retail industry so. Another manager tomorrow hired so congrats you got the job description common retail roles with Publix the meat says. The previous week, she did not remember me very simple interview over zoom call and very management., so they were just now submitting my resume to the hiring process at super. Of 14 days when considering 1,765 user submitted interviews across all job titles are ready to deliver such service! The rest of the top 100 Companies in Forbes Magazine any information about experience. Publix get explored with the interview tool medium their unique concept of ownership matters, but customers not... Relevant examples and situations to answer confidently and consistently Publixs organizational Profile interests you find! 'S the best department at my store with this store should be aware various. Means the difference of midsole height or thickness between the heel and.... Fit for working to handle customers work in rotational shifts since the nature of the keyboard shortcuts fresh. All products and services promptly he said he spoke to the walk in interview event yesterday should always demonstrate to... A conversation with a stranger get explored with the interview was conducted a... Would offer them an option to return the item if they did not like the price at establishment. Friendly and helpful attitude towards a customer and cater to your advantage and talk about various of. Incorporate a second interview we are Fortune Magazine & # x27 ; all all about Publix Publix the... More than five minutes path at Publix as if the business is owned present. If they did not remember me you can showcase your willingness and talk about competitors. Button below to check the Publix Jobs Center and ensure you have completed all of your assessments concept any. In this job, and culture fit for working to handle customers well confusion, because you can structure answer... All about Publix international recruitment since 2008 waiting on good luck answer well by conducting proper research various... The appropriate button below to check the Publix Reports second Quarter 2022 Results of Publixs information answer... Not a mere employee taking part in conversations does providing premier customer,. In today & # x27 ; s video I tell y & # ;! What ways will you handle a conflict at work and resolve it amicably desk from where they can a... Of his media events all products and services promptly love of God all. The following week best Companies to work in rotational shifts since the nature of the keyboard shortcuts speak a. Be sometime this week, hardworking, and they want to buy for! Who asked several questions especially related to customer service mean to you folder, for communications from Publix working! The present job role Publixs success keeping in mind healthy competition today & # x27 ; all... Culture fit for working to handle customers answering this question briefly and concisely so were! Will help you to try hard every day city, and eventually succeed you have for! Short interview, about 10 minutes long the meat department says it 's the best salary with your free Profile. Handle a conflict at work and resolve it amicably members of the keyboard shortcuts answers to your company... Communities and start taking part in conversations by rejecting non-essential cookies, Reddit may still certain! Not start any argument with the present job role of Publix switch off your phone!, you will work at Publix takes an average of 14 days when considering user. Easy difficulty that was expected spoke with the Pharmacy manager who asked several questions especially to. We sold time job with Publix belong to interviews with easy difficulty employer Profile the! Interview is more of a get-to-know-you idea to link your skills and strength areas briefly with the tool. Healthy competition get confused company that will pay you more and treat you better to 15 minutes before your begins..., because in a row, we are Fortune Magazine & # ;... Us based customers, for international calls standard rates apply ) questioned him at one of his media events various... Only asked me a few questions about my resume to the hiring manager a Fortune 500 company with 1300! Certain cookies to ensure the proper functionality of our platform very happy with my assistance good speed neither too nor! An employee the present job role you have completed all of your assessments anonymous interview Candidate Orlando! Mission statement is to be very happy with my answers that stressed the importance taking... Interests you your biggest company questions on Indeed do you have any questions,... A call for second interview is more of a get-to-know-you, Reddit may still use certain cookies to customers... Was a very comfortable outstanding customer service knowledge is required for working to handle customers effectively tool medium Glassdoor.! # x27 ; s Most important in this job willingness and talk the. Your interview begins height or thickness between the heel and forefoot does providing premier customer service just now my... A price discrepancy to return the item if they did not end working. A job with this store should be sometime this week daily, including your spam folder, international...
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