You were booked there... @ Tri -- I wasn't going to push it since I had an empty seat next to me regardless. I think it might be precisely because there are so few J seats. We touched down in Venice at 2:10PM. Yawn. While there are lots of Star Alliance points currencies I could have used, LifeMiles was the best value: My flight from Haneda to Munich was departing from gate 106B, at the very end of the terminal. Ganz gleich, wohin Ihre Reise gehen soll: In der Lufthansa Business Class kommen Sie entspannter an. When we are on other carriers we are separated and basically do our own thing which isn't as much fun. The airline primarily flies its Boeing 747s in and out of Frankfurt, while more-modern Airbus A350s operate out of Munich (MUC). Going home, we flew Lufthansa Business from EWR to FLA. Seats were better, good service. . First Class And I agree that their reputation for operational discipline (which may be cultural image as much as reality) absolutely works in their favor when considering travel to outstations that from a US/European perspective seem remote. This makes zero sense and is yet one more portrayal of the LH group being such a crap low cost airline in some ways. Your feedback is important in helping us keep our community safe. Installing it on a brand new A350 is lazy and shows a complete lack of competence up and down the chain at LH. Whilst I would never chose LH Business given the option to fly ANA, Lufthansa Business is far from the worst in the world. How can an airline get away calling that business class? Haneda Airport has so many cool planes, though due to the design of the windows it’s hard to get good pictures of them, which sure is a bummer as an avgeek. They need to replace their B767s & the B787s will be a great replacement a/c for them. Lufthansa business class lunch — warm towel. Food is mostly crap, but I normally get my lunch/dinner in the F lounge so who cares. If it could talk, I think it would ask that you put an end to its miserable life. Good competition to AF's new business class seats out of YUL. Aside from some L'Occitane hand lotion, there was nothing to set these bathrooms apart from any A350 lavatory – though that's not necessarily a bad thing. I prefer to sleep 6-8 hours and more on such a flight. Find out everything you need to know about our travel classes here. Lufthansa A340 Business Class Cabin. My parents live in a small town in italy and the nearer airport is Ancona which is very tiny: there are only few flights by low cost carriers and lufthansa. Wtf Lufthansa. I think that's what you're missing, my friend... You have successfully joined our subscriber list. Service I would say just fine. 1, There is no strike in the news, Nonetheless, it tasted excellent. Go for a flight on BA's newest plane, the Dreamliner, where they don't have any Wifi at all. I fly to Europe frequently (I'm Global Services on UA) and on my flights (at... Let's just not pretend "the market" is what's driving Lufthansa to fly their horribly outdated business product and acknowledge it's a cost decision. This is probably due to the huge increase in remote meetings changing work patterns, and remote working allowing people to travel more and bring companions. So, Ben, do you even like Lufthansa anymore? Stay connected with the latest travel, aviation, and credit card news. Times change, airlines change, he changes based on his experiences. I fly to Europe frequently (I'm Global Services on UA) and on my flights (at admittedly ideal business times) I would estimate 65-85% of the cabin are solo business travelers. And let's just say it: Compared to other business class offerings out there, Lufthansa falls pretty far short. That's funny. Personally I’d rather not just bite into an apple without washing my hands before or after, so it just seems like an odd thing to serve on a short intra-Europe flight. It’s a perfectly cromulent J product (I mean, it’s not like FI or DE which are last generation or just USA domestic F) like UA’s, but... It’s a perfectly cromulent J product (I mean, it’s not like FI or DE which are last generation or just USA domestic F) like UA’s, but it’s pretty hilarious that smaller *A partners like TP or BR completely smoke them on hard product. But nothing about them stood out, either. 3 Book your flight and save up to 50% OFF retail prices. The main dish and dessert were served covered, while a bread roll was placed directly on the tray. I just flew from Washington to Munich on the A350 on Friday night. Lufthansa’s latest plan is that some 787s and A350s delivered in 2023 will feature the new cabins. You would think that with all of First Class seats removed by LH over the last 10 years, LH would have a top-notch J seat. Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. I like it. Did you literally use a timer to record the service flows, in order to make a German statement of ‘10min/15min/75min/85min later’? The seats can be converted . @John Because yes, we all strive to imagine a business class built to look out for our children. 75 minutes after takeoff the main course was served, for which I selected the slow-poached nordic salmon with saffron pernod sauce and green pea puree. Lufthansa decided not to significantly alter the interiors of these former Philippine Airlines A350s, and that means the airline is introducing its best business class product yet. Here you will find information about our comfortable seating, entertainment program and food & beverages in Lufthansa Economy Class. Which language do you use on board LH? If you want to spend MORE time on a trip, choose Qatar, but if the goal is to cross the atlantic fast, I´ll take LH every time. + IFE OK Frankfurt lounge very nice. I avoid LH at all cost. Your article describes it the other way. @ Chris K -- The Harbin Ice Festival has always intrigued me. Probably because Austrian, the poor child of the group, who usually gets all the old aircraft, can’t take any more at the moment so LH is stuck with them! Your email address will not be published. How times have changed. After a few hours of sleep, I awoke to the smell of pastries wafting through the cabin. Whilst I would never chose LH Business given the option to fly ANA, Lufthansa Business is far from the worst in the world. While I could get a solid 7 hours sleep on the Lufthansa flight, I could only doze on BA. Service and food is a mixed bag but overall competitive vs LH. They faces slightly toward the aisle and all the counter-type stuff were in between you and (in my case) my husband. Lufthansa's Business Class Oh and finally their on time performance. Business class frankfort to cairo is a joke, I have never been in such a lousy seat! to save on your next trip. This occurs often on not fully booked planes. The facts are that; 1, There is no strike in the news, 2, They... Just flew LH several times last week. The AKG headphones in the compartment to the side of the seat were quite good as far as business class headphones go. What about Lufthansa’s other new business class product? The catering on my last intra-Europe Lufthansa flight was lousy, so this one was at least a bit better. If you get Covid on the trip, it will be from being on that bus. Suggestion: for next time, always take the local menu from host nation. My only relation with LH is to avail of their First Class lounge at FRA while flying Swiss F. Even if long-haul business class is 60% business travelers / 40% leisure (which is likely generous for leisure), that would still tilt the scales towards a general preference for all-aisle access vs. 2-2-2 among the airline's demand. I continue to be perplexed at things. It's not that it caused me horrible distress and I'm suing the airline for the dirty plate, but I think it's totally reasonable for me to mention this detail in a detailed review of a product... @John I think it also has to do with the fact that Lufthansa has both F and J. And due to this, even if some other carrier has a better long-haul product, I will still chose LH because I would never pass up those miles for a J roundtrip just for a little more comfort/privacy. Shouldn't an airline create a menu with dishes that tolerate being reheated and served on a plane? But the Lufthansa flight attendants working this flight managed to keep things cheery and light while doing things quickly. Companion ticket in Lufthansa economy class after each account anniversary (must depart from the U.S. to Europe, Middle East, Africa or Far East). The seatbelt sign was turned on about 15 minutes before landing, and of course everyone wants to look outside during the approach to Venice. Does anyone know on which flight LH provides pyjamas? Lufthansa's A350s offer a sizable business-class section, with 48 lie-flat seats spread between two cabins. Flying round-trip to more than 200 destinations in 78 countries, Lufthansa is a 5-star airline, certified by Skytrax. She advised me to stow it away so that other passengers don't see it, as they do not normally give them out on a day flight. Getting from Terminal B to Terminal C and back can be a bit of a challenge, though it's well worth it. So on your longhaul EurowingsDiscover flight, things weren't fancy enough. It's unbelievable how many times I have transited at FRA and with plenty of empty stands you get a remote , both on arrival and departure and sometimes even on WBs. Flying to Europe, you can't do better than Lufthansa First Class. The 110v outlets are underneath the center console, while the USB outlets are hidden between the seats. If someone's kids aren't old enough that they'd be worried about not having them in their line of sight at all times on a plane, the rest of us would kindly request that they relocate to P.E. Where is the big secret that LH business is fairy mediocre? I just flew from Philly to Frankfurt. Even though it was only the early afternoon, it more or less felt like dusk for most of the flight, given how far north we were flying. But they’re a 5 star airline because sometime in the future their seats will be updated... No doubt already outdated by that time. As you can see from the seat map below, business class starts with Row 1 — there's no first-class section on this plane. However, I’ve been consistently impressed by Lufthansa’s Wi-Fi offering. Not sure what Elite can do. Don't understand why good food has to be difficult. People said for years that Lufthansa was better in business than BA. The cabin temperature. I fly Lufthansa J quite regularly. Anyway, I boarded through the forward door, where I was greeted by the purser and pointed towards my seat. Did economy TA on a relic 340. The seats themselves are all pretty much identical, whether you're sitting in the center section or closer to the windows. Business class, flight was full. I still can't wrap my head around why some prefer such an awkward seat (if you end up with a seat mate) nonstop over a more comfortable seat on LX or OS were applicable, even if your trip is two hours longer. "The appetizer and fruit were fine, while the main wasn’t good at all… in fairness, it was my mistake for ordering that.". No, not by any means – I'd gladly eat either of these meals again. By 4:45PM we pulled into our arrival gate, right at the end of the terminal. That compares quite favorably to Lufthansa’s standard business class, which is in a 2-2-2 configuration (though there are 48 seats, so this new configuration represents a significant reduction in premium seats). Thank you for the review! All of the careful sequencing in boarding the bus is worthless. The arrivals process was easy, and soon enough we were in a “taxi” to the St. Regis Venice. -- Hah, funny how it automatically blurred in that way, eh? That's also where you'll find the wired entertainment remote. Lufthansa business class lunch — appetizer. I slept, but I’m not large and was wondering how a man with shoulders would be able to fit. He is giving us information about what we can expect now. For me, the ability to sleep on a Business class flight is one of the key important factors. We flew to United (operated by Lufthansa) SFO Munich - not sure if it was an Airbus 350, but the configuration was more like Emirates business class. I’m happy we sat on the right side of the aircraft, as we had great views on our approach. Pricing for Wi-Fi on this flight ranged from 3EUR for being able to chat, to 10EUR for being able to stream. May 31, 2023. And our gluten free food order was missed. Is it just me or does Canada often get the new, small roll out, premium cabins. We booked Lufthansa Business Class from Gothenberg to Tampa. No, coffee and orange juice for me, thank you. I agree with most of your comments. Then I did YVR-FRA. For business class on an 11 hour flight, they should do better in both the hard and soft products. You have successfully joined our subscriber list. See how you can fly Business Class and stay at 5 Star hotels for very little. Review: Lufthansa A321 Business Class (FRA-VCE), Introduction: A Spring Trip To Italy & France, My Eurowings Discover Flight Was Canceled, And I Messed Up (Kind Of), Review: Eurowings Discover Business Class A330 (TPA-FRA), Review: Lufthansa Senator Lounge Frankfurt Airport (FRA), Review: Gritti Palace Venice, Marriott Luxury Collection, Impressions From Our Trip To Venice, Italy, Review: Trenitalia Business Class (Venice To Milan), Review: Trenitalia Executive Class (Milan To Chambery), Review: Les Airelles Hotel Courchevel, France (WOW! Downgrading to 30 seats would be a big revenue hit. I'd rather fly LOT's seat (or Turkish's old seat), or even United's old 2-2-2 product on their 787 than fly the LH seat. Looking forward to it! I think those of you who are accusing Ben of not being a LH fanboy anymore are being funny. Opinions expressed here are the author’s alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. While they weren't top-of-the-line Bose headphones, they were more comfortable and effective than many headphones you'll get flying business class these days. If that's not what you're looking for, then maybe you shouldn't be reading the reviews? I stopped flying LH in business 3-4-5 years ago and first switched to AC and then Delta who´s business class is a heck lot worse than LH leave alone AC but as mentioned, there are tons of other reasons way more important to flyers... Having flown LH business class across the Atlantic 10 times or so, this review was no surprise at all. SAS and OS seem much better. On intra-Europe flights, business class simply consists of economy seats with a blocked middle. Food was decent, served quickly, and I slept for around 4 hours. After landing in Newark from an earlier positioning flight, I could have headed straight to Terminal B in Newark, the terminal Lufthansa uses. Lufthansa Business Class cabin and seat onboard the A350 . This is something airlines sometimes do, which is kind of annoying, on one hand. Well that’s kind of annoying — Lufthansa used to charge $20 for Wi-Fi with no data caps, while now that plan limits you to 500MB of data, and you have to pay $34 to double that limit. See more about our ethics policies here. The power of lufthansa is flight connections. Review: Alaska Lounge New York JFK Airport, Review: British Airways Club Lounge New York JFK Airport, Review: NEW ANA 777 “The Room” Business Class, Review: ANA Business Lounge Tokyo Haneda Airport, Review: The Langley, Marriott Luxury Collection Hotel, Review: NEW ANA 777 “The Suite” First Class, Review: Delta One Business Class A330-900neo, flying ANA’s incredible new business class, Booking Lufthansa Business Class With Miles, Lufthansa A350-900 Business Class Bottom Line, wide open business class award availability, Lufthansa is also a Skytrax 5-star airline, Lufthansa does plan on debuting a new business class on their 777X, ANA soon deploying their new 777-300ER cabins, Review: Lufthansa First Class Airbus A340-600 (BOS-MUC), Lufthansa Lounges In USA Join Priority Pass, Lufthansa Plans To Reduce Fleet Size By 100 Aircraft, Please view our advertising policy page for additional details about our partners, United MileagePlus would have charged 78,500 miles. These planes feature just 30 business class seats, in a 1-2-1 configuration. I can't believe that when you are departing from Japan where the local catering is done that you don't at least have one of the two Japanese meals (lunch or dinner) that were offered on your flight. They have a pretty good network in Central Finally, there's a bit of room underneath the ottoman. The Japanese food would be the real strength of the local catering just as Japanese food out of Munich would not. For that luxury, you ll need to walk to the lavatories ( I really love picking earplugs in a place people use to do their very personal smelly business. I thought, perhaps, they'd use these birds for LAX, SFO, and ORD (this last one is not much longer than YYZ, but with UA there, I suspect slightly more premium connectivity than with AC at YYZ). I think the Lufthansa fanboy was officially murdered by the Qsuite fanboy when the latter was born. And then your J class gets more and more important. Instead, they provide a bare minimum and nothing more. They faces slightly toward the aisle and all the counter-type stuff were in between you and (in my case) my husband. I like LH but it is just kind of 'blah'. Too bad that there is no SAS Lounge in Venice or Torino or anywhere else outside of Scandinavia (well, except for Paris). 3, I am told this has been going on for months. @lucky - when you received the menu, did you find it difficult to not order some Men? Even so the bed was comfortable, plenty of storage space, and the service good. Lufthansa business class entertainment controls. Even though I complained and feel tricked. Wonder why LH doesnt use that mini business cabil for upgrades, when its due to ecomomy being overbooked? In business class, Lufthansa serves Duval-Leroy Brut Reserve. Would I rate Lufthansa 5-stars myself? There were four flight attendants working the business class “aisles,” with one working rows one through three on each side, and one working rows four through six on each side. I'm glad to see that food provided has improved at least a little bit (which was not really difficult given the shocking experience you had before). Mine wouldn't close all the way – something that seems to be a recurring problem for these compartments. Sadly another airline that believes it can get by when offering a sub-par experience. Everything they say is the opposite in action. Still better than not being able to put my feet up at all. It’s disappointing that LH seems to relish a sub-par business product, as some kind of means to justify their F class (which, I still love). Like your flight: clean, on time, decent, but now damn power ports. They have absolute dominance on the German market. That's "business class"?! I decided to skip the raspberry pot de creme and just went with a small cheese plate, which was simple but tasty. They simply left the middle seat empty. I agree with those remote stands! for example Europe -> Japan) but not during day flights (Japan -> Europe). Going back I am told we are on Airbus 350-900 with 2-2-2 configuration so assuming it will be the underwhelming versions you write about here. I worked on my laptop for several hours, and the amazing views out the window continued. @Jay out of RKSI, Finnair has a daily flight from ICN, convenient connections at Helsinki (although the airport is crowded in the afternoon) and quite a substantial network in Europe. Shocking! SAS stopped access to Third Party lounges for business class passengers with the best excuse ever: to improve their own lounges. Lufthansa Business Class seats on the A380 had a relatively large screen that could be tilted to face the seat better, same as with the A350 flights. And apart from the privacy the seat is very comfy, although I am tall. So of course I am a member of M&M. If you’re gonna spend big money to travel business or first class - or use up a ton of points from having spent a lot of money travelling already - then you come here to hear about the type of products and services on offer. But when you've got choices to use your points and miles, you can – and should – do much better than just fine. I can accept 2-3-2 in a pinch if the seats are really good (think TK C), but these? They get you from A to B and you are not playing roulette in terms of food, quality etc... but they could really up their game. That's funny. I agree with most of your observations, but thought the seats were horrible. As I am traveling with my husband, I don’t mind the 2-2-2 seating. Bad. Save my name, email, and website in this browser for the next time I comment. Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. Individual, simple and perfectly tailored to your needs: Lufthansa Allegris - the new, exclusive long-haul travel experience. While the salmon looked and smelled great, it was overcooked – the ginger glaze sauce was a necessary savior. Germans are known for a lot of good things - design isn't one of them (the 80s called; they want their white pleather couches and shiny chrome furniture back). To the side of the seat there's an armrest which can be lowered and raised, revealing a relatively small storage compartment. See more about our ethics policies here. Flying often SQ, QR, LX, LO .. my plus and minus of LH product are The selection of movies and TV shows was decent but by no means great. It’s great getting Ben and his colleagues’ feedback - it’s no different reading a restaurant or a movie... It’s great getting Ben and his colleagues’ feedback - it’s no different reading a restaurant or a movie review to get an idea of if you’re going to like the product on offer. Carsten Spohr turned LH into an LLC with premium fares. The tray table extends from this area as well, and can be flipped over to be half size. Service and food is a mixed bag but overall competitive vs LH. Guys have you tried the real top airlines in the world ? You fly around up front too much, that's your problem. It's a tiny space, with no more than a 20 or so armchairs, a few high-top tables, and a limited spread of cold food and snacks. The result is stopping and switching someplace. So...even if Mr. Spohr and his team are doing whatever they can to cut service&amenities, LH will continue to enjoy good revenues from many of us. Its basically economy class with upgraded services. In Dec 2018 I took a one way Osaka-Frankfurt flight with them paying with Lifemiles as I learned here on OMAAT. Looks like a Vietnam Air or Malaysia Airlines product to me, hard or soft. Chicken Of The Sea Tuna Antitrust $6.5M Class Action Settlement. Lufthansa clearly understands it needs to up its game in business class – eventually. All in all, just not a competitive seat at all. Then again, 30 J seats isn't a huge cabin nowadays. I went with the salmon and let him know I'd like to have breakfast before landing. To those who say we shouldn't complain, I do not agree. I'm curious, would you notice if you were served a plate like that in a restaurant? View 2 Construction company profiles below. I am not a regular LH J customer. It’s honestly not that different than AF choosing to install those angled seats on their A380. I was in 1A and actually quite ill so i needed a seat with enough padding. 230€ instead of 190€ compared to ITA via FCO for 160€. Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. I honestly wonder why LH hasn’t picked up on that ? But I disagree that LH is "Lufthansa's A321 business class is pretty average for European airlines". If it's not LH F it looks pretty bad all around on LH. The seats are 20 inches wide, which isn't particularly large … but it never felt too narrow. Full stop. My god. Can you do a post on the AMEX IAP, and mileage accrual on AAdvantage and other programs? So I got moved to seat 4A, and at least the gate agent told me that I still had an empty seat next to me (which makes a big difference in Lufthansa business class). "..How unappealing to have sliced fruit and mini-burgers just sitting in the galley for hours on end without anything covering them..". The decision to only fly the ex-PAL 1-2-1 business class to these three cities in Canada is puzzling. That starts with the remote stand boarding: Some airlines at least provide a C-Class bus (e.g. Whether you're on a Boeing 747 or an Airbus A350, what you'll get flying Lufthansa business class is more or less identical. The good news is that this represents a huge improvement for Lufthansa business class passengers, as they’ll finally get seats with direct aisle access.
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